At Attorney at Work, we propose that 2011 is the year to explore kindness as a universal business principle. Acts of kindness not only bind clients and colleagues to you, they can be the key to improving employee (and practice) performance. Trendwatching.com even identifies “random acts of kindness” as the number one consumer trend for the coming year. It's a pretty easy concept to embody.Originally published December 29, 2010
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