The 1-2 Punch to Fix What’s Wrong with Email

Sending an email is fast, and you can transmit at any hour, but that may be where the effectiveness and efficiency ends. Remember the bad old days of telephone tag? You would waste time swapping phone messages until you could finally have a discussion with meaningful, real-time give and take. Wait — what? Meaningful, real-time conversation to quickly iron out issues once you connect? That sounds pretty good. But combining telephone and email for a 1-2 punch may be the most effective communication choice yet.

Originally published October 6, 2014
Last updated August 3, 2019
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