client relationships

Email Is a Second-Class Form of Communication

Email may be good for maintaining a relationship, but it is not good for building one. Both email and texting are fast, convenient and essentially allow nonstop 24/7 communication. The downside is they are easily misinterpreted — and emails have become so numerous many go unread or wind up as junk. When you have face-to-face contact, or even talk by phone, the conversation naturally strays into other areas, and you get to know someone as a person. Clients expect a professional to be technically competent, but they also want to work with someone they like and trust. Using the right mode of communication for the given circumstance will help you build and maintain strong relationships and stand out from the crowd

October 12, 2016 0 0

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