Author Archive

Setting Fees

The Best Pricing Advice I Ever Received

By | Jun.25.15 | 6 Comments

So it was the summer of 1983, and I had reached that particular stage of adolescence when your parents have finally managed, after a long succession of hints, to get across the idea that this …Continue reading »

Five for the Future

By | Oct.24.14 | No Comments

The College of Law Practice Management’s 2014 Futures Conference gathered more than 100 of the world’s leading authorities on the evolving practice of law at Suffolk University Law School in Boston and set them to …Continue reading »

Five Reasons You Should Care About “NewLaw”

By | May.16.14 | 4 Comments

You’ve heard the buzzword. You’ve seen the hashtag. And perhaps you’ve found yourself asking, at some point, “Just what is ‘NewLaw’? More importantly, why should I be remotely interested in it?” Having recently set out to catalog dozens …Continue reading »

New Math, New Money

Three Ways to Compete in the Coming Legal Market

By | Mar.03.14 | 1 Comment

Jordan Furlong’s book Evolutionary Road describes a hair-raising future for the practice of law. While the basics remain the same — solving problems and resolving conflict for clients — the methods and means vary radically. What does …Continue reading »

Your Clients

What Do Clients Want? It’s Screamingly Obvious

By | Aug.27.13 | 1 Comment

I suppose there are still lawyers and law firms out there asking themselves the question: “What is it that clients want?” Some of them continue to invest a substantial amount of money and time in …Continue reading »

This Business of Clients

Becoming Extraordinarily Accessible

By | Jun.13.12 | 1 Comment

In a week of posts devoted to “This Business of Clients,” Law 21 blogger Jordan Furlong encourages some out-of-the-box thinking when it comes to being available to meet your clients’ needs. Be the World’s Most …Continue reading »

Do’s and Don’ts of Conference Tweeting

By | Mar.08.12 | 5 Comments

Lawyers attend conferences. Lawyers tweet. Much like chocolate and peanut butter, these are two great trends that, for the most part, have trended great together. The integration of the two phenomena was inevitable from the day …Continue reading »


Client-Driven Recruitment

By | Nov.16.11 | 1 Comment

Lawyers are good at many things, most of them associated with legal knowledge and analysis. We’re less good at many other things, most of them having to do with business and management. One of the things …Continue reading »

Business Development

Would You Hire Yourself?

By | Oct.24.11 | 1 Comment

Time to go look at yourself in the professional mirror—that is to say, to go read your online biography. Whether you’re a sole practitioner or a lawyer in a large firm, there’s one page on your website …Continue reading »


Ask Yourself the Moneyball Question

By | Sep.19.11 | 2 Comments

Opening in theaters everywhere this week is Moneyball, starring Brad Pitt and written by (among others) Aaron Sorkin, a pedigree that should generate a moderate hit for a baseball movie. But the book upon which …Continue reading »