Daily Dispatch


The Friday Five Classic

Five Things Lawyers Hate to Hear Clients Say

By | Apr.15.16 | 1 Comment

In situations involving you and your client, the adversarial system is your worst enemy. The only win is a long-term client relationship that is sustainable, and a short-term victory gained by your legal swordsmanship almost …Continue reading »


Your Image

Snap a Winning Headshot, Part 2: It’s a Physical and Mental Game

By | Apr.14.16 | 1 Comment

In Part One of “Snap a Winning Headshot,” we talked about planning for your photo session — choosing what to wear, and how to look your best for the camera. But a great shot requires a …Continue reading »


Your Image

Snap a Winning Headshot, Part 1: Look in the Mirror

By | Apr.13.16 | No Comments

These days, potential clients are going to look you up online before they ever meet you. They want to see who you are, what you’ve done and where you earned your law degree. The headshot you’re …Continue reading »


Get Quoted

Befriending Media Types: You Can Do This

By | Apr.12.16 | No Comments

Why do you find certain lawyers quoted in the press so often? Are they magically on speed-dial with certain outlets? In short, yes. Befriending a reporter is an exercise in social capital. You want to create …Continue reading »


Get to the Point

A Politically Incorrect Marketing Tip

By | Apr.11.16 | 1 Comment

Ten minutes of top-of-the-hour cable television news can make you feel like your head is going to explode. Or maybe you’ve just read some total bozo’s post. You may want to grab your phone and …Continue reading »


The Friday Five

Five Lessons in Law Firm Cybersecurity and Privacy

By | Apr.08.16 | No Comments

What’s that phrase from “The Godfather, Part III”? Oh yeah. “Just when I thought I was out, they pull me back in.” I left legal tech behind six months ago for Silicon Valley, and while …Continue reading »


Client Relations

How to Master Difficult Conversations with Clients

By | Apr.07.16 | No Comments

Have you been avoiding a potentially difficult conversation with a client for fear of it going badly? The good news is that you are in solid company — some of the best and brightest lawyers …Continue reading »


ABA TECHSHOW PERSPECTIVES

Pearls of Legal Technology Wisdom for Solo and Small Firms

By | Apr.06.16 | 1 Comment

ABA TECHSHOW just marked its 30th anniversary. The traditional gift for a 30th anniversary is pearl — and that’s appropriate since I have received many pearls of wisdom in my years at the conference. I attended my first TECHSHOW …Continue reading »


Product Review

Go West, Young Man (or Woman): Assaying the New Thomson Reuters’ Firm Central

By | Apr.05.16 | No Comments

Case management systems are like so many baby rabbits right about now; but, like individual baby rabbits (and snowflakes), each is a little bit different. All the major case management systems offer the same basic …Continue reading »


On Balance

Outsourcing for Ethics Compliance

By | Apr.04.16 | No Comments

Notice the title of this post: It is not “Outsourcing Ethics Compliance.” That you may not do. Rather, it is “Outsourcing for Ethics Compliance,” the idea being to send work out to help ensure you …Continue reading »