Differentiate Yourself
Client Service: Happy Clients Can Set Lawyers Apart
By Roy S. Ginsburg | May.14.13 | No Comments
It’s not always easy to convince lawyers that they should care more about client service. Too many genuinely believe their legal expertise is paramount—the only thing that trul[...]
Continue reading »Managing a Law Practice
They Had Relations: Five Tips for Better Client Communications
By Jared Correia | Apr.25.13 | 6 Comments
Other people talk about the classic maxim that people should "know, like and trust" you—or something like that—and that gets you business. I’ve heard it attributed to Dale Ca[...]
Continue reading »Happy Valentine's Day
Ways to Tell Clients You Care
By The Editors | Feb.14.13 | 2 Comments
We don't want to get all mushy on you. But it is Valentine's Day. So what better day to get to the heart of that most rewarding, frustrating and remarkable relationship—the one[...]
Continue reading »The Friday Five
Always Leave Them Wanting More
By Merrilyn Astin Tarlton | Feb.08.13 | 2 Comments
There’s an old show business axiom that you always want to leave the audience hungry for more. Yes, you may rightfully see your law practice as more business than vaudeville. But[...]
Continue reading »The Best of Attorney at Work
Resolve to Annoy Clients Less
By Matthew Homann | Dec.28.12 | No Comments
As 2012 draws to a close, we're taking time off to enjoy winter break. To make sure you get your daily fix of Attorney at Work between Christmas and New Year's, however, we're rew[...]
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