Nothing But The Ruth!
When I hear the phrase “red velvet rope,” I picture a Studio 54-esque scene with a line of people outside of a night club who are either on the VIP list or hoping they're hot e[...]Continue reading »
As the world moves faster (and it does, doesn't it?), you have to move faster, too, not only to keep up, but to amaze and astound your clients in a highly competitive field. While [...]Continue reading »
Recently, I needed a lawyer while out of state. I knew enough to know the law was different there — and that I was definitely going to need some expert advice. I also know more [...]Continue reading »
With so many balls in the air, it’s easy for lawyers to get caught up in the day-to-day minutiae of the practice. But taking an occasional step back to check your practice's puls[...]Continue reading »
The Friday Five
It's so comfortable to tell yourself all your clients want is for you to efficiently complete the matter, give them the bill and get out of the way. Comfortable for you, but not qu[...]Continue reading »
It’s not always easy to convince lawyers that they should care more about client service. Too many genuinely believe their legal expertise is paramount—the only thing that trul[...]Continue reading »