Your long-tenured secretary arrives at work one morning and forgets to turn on the lights to her workstation, misfiles a court pleading and fails to confirm a client meeting. You want to believe it's just temporary but you fear it's something more. Your compassion may make the difference between paying employment lawyers to help you navigate through a legal quagmire—or resolving a human issue quickly, without conflict or drama.
Originally published August 23, 2012Sign up for our free newsletter.