Late Clients Baffle Me

Here’s something I don’t understand: clients who are late for meetings. They set up the meeting based on their availability, and even confirm it the day before—yet sometimes I find myself sitting in a conference room waiting for them after the appointment was supposed to have started. Most of my clients do arrive on time, but this happens often enough that it annoys me. What happened to the rule, "If You’re On Time, You’re Late"? ...

Originally published October 10, 2012
Last updated May 4, 2018
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