Is Your Staff Putting You at Risk?

Staff members do a tremendous amount of work for your firm, and they interact directly with clients in numerous ways. And by the way, Model Rule 5.3: Responsibilities Regarding Nonlawyer Assistants is in play. So you will be on the hook for any slip-ups they make, right? Right. After all, a staff member's error or omission can lead to a malpractice claim or disciplinary complaint just as readily as a lawyer’s. And then there's the damage dissatisfied staff can do to your client base—and, ultimately, your wallet. Given this, perhaps a few staff-related risk tips are in order. ... READ MORE

Originally published April 8, 2013 0 1