In this edition of "Ask the Experts," Holli McVean, office manager at Carscallen LLP, and a member of the Association of Legal Administrators, has great advice for getting all the information you need — efficiently and politely — from cold and warm calls. Question: What’s a good way to handle calls from salespeople? There are too many asking me to listen to their pitch, and not enough time to see them all. Yet some may have products or services we need. ... READ THE ANSWER
Originally published November 20, 2013
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