Lawyer on phone Law Firm Telephone Etiquette

Law Firm Telephone Etiquette Best Practices

Once someone contacts your law firm, everything — from the receptionist’s demeanor to the conference room decor — can affect whether that person will sign on as a client. So does your practice project a welcoming image — or are you sending a different message to prospective clients? Oklahoma attorney Noble McIntyre offers tips on rolling out […]

Originally published February 25, 2014
Last updated August 22, 2020
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