If you’ve ever had someone say to you, “Come in here and shut the door," because you "need some feedback" on that project you just finished, you may have an instant aversion to the word “feedback.” For many of us, it’s a synonym for “criticism” or “blame." And really, who needs that? What It Is, and What It Isn’t. Misunderstanding what feedback is and how it works keeps many lawyers from using this powerful tool to improve their practices. The real concept is simple ... READ THE RESTOriginally published December 18, 2014
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