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She needs to just get on board,” Bob complained. “I keep telling her what to do, but she won't stop trying to second-guess me.” As I listened to his complaints, I wondered if he had even tried to hear what Mary wanted to say. She was pretty sharp and, despite a lack of experience, was quick to pick up on the key issues. Bob would do well to hear her out, but whether it was ego, insecurity or bias, he wasn't able to open his mind to her perspective. It's a common problem.May 13, 2015 0 1 0