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How to Give Tough Feedback

I once worked with a midlevel manager who, when advised of someone's shoddy work or bad behavior, would inevitably respond with a simple, "Okay, I'll tell her." And that was exactly what he would do: Take the person aside, metaphorically hold his nose, and say something like, "You don't write very well. You need to do a better job." Then he would walk away, satisfied he'd done the really hard work that earned him the big bucks.

September 4, 2015 0 1 0