A recent study found that, on average, a mere quarter of an attorney’s working hours are spent on billable tasks — and the percentage is even lower for solo practitioners. Technology can address this problem. However, let’s face it: There are more technology solutions for lawyers than ever before, and the options can seem overwhelming. Every new legal tech vendor claims to be the cure for your practice woes, but how can you even determine which technology you need in the first place? As an attorney and now the CEO of a legal tech company, I use a concept known as "process mapping." You can apply the same methodology to identify which areas of your legal workflow are ripe for automation.Originally published October 25, 2016
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