Lawyers in small firms don’t have large-scale technology systems or billing departments to help get invoices out the door. When the time comes to give a client an invoice, it is pretty much up to the individual attorney to make it happen. Done right, the invoice is a powerful tool for maximizing your success — not just in terms of securing payment, but for building client loyalty and even marketing your services. On the other hand, invoices that are poorly prepared and don't meet client expectations can have a powerfully negative impact on the client relationship.
Originally published January 5, 2017
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