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How to Respond to Negative Online Attorney Reviews

Question: "I had a perfect ranking going on a popular attorney review website until a former client posted a negative review about his case. This former client was clearly more upset about the judge’s ruling against him than the quality of my representation, which included a well-advised consultation on the costs and risks he was taking with the litigation from the start. He’s just wrong, and I want to set the record straight with an online reply. I have a right to defend my work, correct?"

Originally published April 25, 2017
Last updated May 11, 2020
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