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Is Emotional Intelligence the Key to Better Cross-Selling in Law Firms?

In the legal industry, knowledge is power. In its traditional sense, that phrase may conjure notions of a zero-sum game: I win, you lose. In recent years, however, the business world has begun recognizing a new key to success: emotional intelligence. Not only does emotional intelligence increase your ability to be personally more successful, it also can lead to greater team and firm success. Unfortunately, it is often overlooked and seldom leveraged.

Originally published May 31, 2018
Last updated October 10, 2018
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