Ninety-five percent of us procrastinate. That's what professor Piers Steel reported in his book "The Procrastination Equation: How to Stop Putting Things Off and Start Getting Stuff Done." So, the question isn't whether we procrastinate. The question is how negatively does it impact our lives? Here are some ideas for reducing the impact of procrastination in your life, assuming you are among the 95 percent.Originally published May 28, 2022
When I ask lawyers where most of their clients come from, the answers I hear range from fridge magnets to radio, but most law firms tell me their business comes from “word of mouth.” That's not surprising. After all, other people recommending your services tends to be more believable than your own ad saying you’re the greatest thing since the slinky.Originally published May 28, 2022
Dealing with unrelenting stress puts you at high risk for professional burnout. Here are ways to build stress-busting survival skills.Originally published May 28, 2022
Attorney Noble McIntyre shares best practices for rolling out the welcome mat to new clients. First, tips for law firm telephone etiquette. Once someone contacts your law firm, everything — from the receptionist’s demeanor to the conference room decor — can affect whether that person will sign on as a client. So does your practice project […]Originally published May 28, 2022
These are not situations to be won or lost. When clients get mad, you can only claim success when you calm them and neutralize the conflict.Originally published May 28, 2022
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