How to Use Marketing Automation to Drive Business B


law firm client portal

Can Client Portals Reshape the Practice of Law? An Ethical Perspective

Mark C. Palmer | Benefits of client portals include improved 1) security, 2) communications, 3) payments and 4) marketability.

Originally published June 20, 2022
Last updated July 29, 2022
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anxious client

How to Calm Clients’ Anxiety About Testifying

Imagine this scenario: Your client is about to be deposed in a case with significant damages at stake. Knowing what hangs in the balance, you spend hours preparing the client. This involves an extensive review of the likely areas of inquiry, followed by a mock deposition in which you ask the kind of questions, both in tone and content, that are likely to be asked at the actual deposition. The client answers your questions concisely and clearly. You walk away from the meeting feeling confident that he will perform well when he has to answer questions for real the next day. The client appears for his deposition and begins to answer the questions. His responses are not only rambling and inconsistent, but he also volunteers facts that severely damage the case.

Originally published June 20, 2022
Last updated July 21, 2022
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working with two monitors

Working With Multiple Monitors in Your Law Office

Using multiple programs while executing a given task is nothing new. That's why I, along with legions of computer users, use multiple monitors when we work. Consider these advantages of doing so.

Originally published June 20, 2022
Last updated August 5, 2022
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leaving a law firm

Leaving Your Law Firm: Who Can You Tell, and When?

So, you’ve decided to leave your firm. One of the first questions that likely comes to mind is whether — and when — you can tell clients, your firm, colleagues and staff. As it turns out, there are some clear guidelines regarding whom you can tell, and when. Like so many things related to a partner departure, it can get complicated. It’s important to know the general landscape, but then you need to analyze how the rules apply to your situation.

Originally published June 20, 2022
Last updated July 6, 2022
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building with apple logo mac law

Setting Up An All-Mac Law Office

Brett Burney tells how you can set up Mac law office: hardware, software, using Microsoft and PDFs, and cloud-based services. Brett Burney’s primer on what you’ll need to go “all Mac” is an Attorney at Work classic must-read. And for those who wonder about bringing a little Apple into your workspace? Come on in, the […]

Originally published June 20, 2022
Last updated July 20, 2022
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letting go of anger

Survival Skill No. 5 for Lawyers: Letting Go of Anger

Learn to deal with your own anger and that of the people around you.

Originally published June 20, 2022
Last updated July 17, 2022
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