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telephone etiquette

Law Firm Telephone Etiquette Best Practices

Attorney Noble McIntyre shares best practices for rolling out the welcome mat for new clients. First, tips for law firm telephone etiquette. Once someone contacts your law firm, everything — from the receptionist’s demeanor to the conference room decor — can affect whether that person will sign on as a client. So does your practice project […]

Originally published August 31, 2022
Last updated January 19, 2023
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