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employee personality types

Have You Hired a ‘Terrorist’? 4 Kinds of Law Firm Employees

Keeping certain employee personality types can cost you, even if they perform well. Has your law firm hired a puppy or a terrorist?

Originally published February 14, 2023
Last updated April 4, 2023
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law firm client service

Client Service: Ways to Show Clients You Care

Straight from the heart: Client care advice from Ruth Carter, Bull Garlington, Jay Harrington, Will Hornsby, Susan Kostal, Steve Nelson, Mark Palmer, Teddy Snyder, Jamie Spannhake and Megan Zavieh.

Originally published February 14, 2023
Last updated March 11, 2023
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