Daily Dispatch


Flight Restriction: How Law Firms and the TSA Struggle with Security


Law firms aren’t great at customer service. Spoiler alert: Neither is the TSA. Indeed, even where law firms are less likely to be gropey, there are similarities between the two.

The TSA’s problem is that it is trying to enforce a robust security program at the cost of consumers’ convenience. Law firms are kind of like that, too. A major part of what a law firm does is to act as a steward of its clients’ information. To protect client information more diligently, the firm needs to inconvenience clients further. Passwords, encryption, secure email. It’s barrier after barrier placed in front of the destination, all in the name of protecting information no one can get at any longer. Of course, if it was up to the average lawyer, they wouldn’t do any of that. It’s the increasingly rigorous laws and rules that require it. I bet you didn’t know, Mr. Big Shot Lawyer, that you were a glorified TSA screener?Read The Rest


Lawyers with ADD: A Problem or an Advantage?

lawyers with ADD

In my work as a psychologist, most lawyers and law students who talk to me about their attention-deficit disorder or attention-deficit hyperactivity disorder are typically under a fair amount of stress due to their symptoms. Most people see ADD/ADHD as an obstacle to overcome. Those with ADD/ADHD often struggle with organization, sustaining focus and completing tasks on time.

For lawyers, there can be real consequences for missing important legal details, letting a statute of limitations run out or missing a court date. So, viewing ADD/ADHD as an advantage is not how most lawyers usually experience it. … Here are some helpful strategies to address some common challenges lawyers with ADD/ADHD face. Read The Rest

The Friday Five

What Does the Future of Diversity Hold for Law Firms?

diversity and inclusion

The Legalweek 2018 sub-conference Legal Diversity and Talent Management featured speaker panels from various sectors — law firms, companies, startups, bar associations and government. Being surrounded by legal innovation and discussions of the future of our industry, it was inevitable that LDTM focused on the future of diversity in that industry as well.

How can law firms engage with that future? Here are five things I learned.Read The Rest

Analog Attorney

Pocket Notebooks: The Productivity App You Need

David Allen’s Getting Things Done productivity method has been wildly popular since its debut in 2001. “Capture” is one of the most important steps in the GTD process, and nothing captures ideas faster than pocket notebooks.

I know, Evernote is amazing and you can use the GTD method to transform into a magical unicorn of production. But when it comes to jotting down brilliant ideas on the fly, which opens faster: your notebook or your phone?

Here are five great notebooks for your purse or pocket that never lose power, offer the highest level of definition and are fairly stylish to boot.
Read The Rest

Thomson Reuters Product Spotlight

Four Ways Law Practice Management Software Helps Prevent Legal Malpractice Claims

Legal Malpractice Claims

Since 2009, the number of legal malpractice suits has escalated along with the costs to defend them, according to annual surveys by Ames & Gogh, an insurance broker. They say insurers have paid claims of $50 million or more in 2016, and that malpractice claims are most commonly triggered by conflicts of interest and cybersecurity issues. Business transactions result in the most claims, which tend to center around improper preparation, filing and/or document transmission.

If you want to do everything possible to ensure you’re never among the firms accused of malpractice, take advantage of law practice management software, advises Nerino Petro, technology co-editor for the ABA “GP|Solo Magazine” and CEO of a legal consulting firm. Here are four reasRead The Rest


Engage! A Lawyer’s Guide to Social Media Marketing

Engage Social Media Marketing

Today, the question is not whether you should be on social media — it’s how long will it take you to get up to speed. For “Engage! A Lawyer’s Guide to Social Media Marketing” we asked top law firm marketers for advice on where lawyers should focus their efforts — and for their best tips on how to up your game.Read The Rest

Microsoft Word Quick Tips

Video: Using AutoCorrect as a Text Expander

If you’ve got a certain word or phrase, formatted or not, that you type over and over, and it’s driving you crazy, here’s a Microsoft Word AutoCorrect hack you’re going to love. Creating legal documents often involves some really fiddly typing. Long party names, repetitive phrases, all that Latin … it can all get a little frustrating. But a lot of Word users don’t know they can hack the same dictionary Word uses to automatically correct typos and use it as an automated text expander.Read The Rest