Back to Basics


Back to Basics

How to Calm an Angry Client

By | Aug.27.14 | No Comments

As much as we like to believe that, if we do everything well, our client will always love us, it’s just not true. You know the scenario. It’s the end of the day. The phone …Continue reading »


Back to Basics

How to Market Your Services

By | Aug.26.14 | No Comments

You are a member of an organization that holds quarterly dinner meetings with a speaker. You look at your calendar and realize the next meeting is Wednesday night — drat! But, dutifully, you show up …Continue reading »


How to Get New Clients

By | Aug.25.14 | 1 Comment

Everyone knows business development should be part of every day’s to-do list. Still, it’s the rare lawyer who hasn’t experienced the sudden sinking feeling that comes when you’ve just finished your last client work and …Continue reading »