Ethics


On Balance

How Tribes Can Power Your Law Practice

By | Jun.05.17 | 1 Comment

The idea of a “tribe” is powerful. Who would not feel connected in a group of people tied together by common values, traditions or goals? Tribes have two distinct yet equally important roles to play …Continue reading »


On Balance

Attorney Discipline Matters: A Fool for a Client?

By | May.08.17 | No Comments

We’ve all heard the adage that a lawyer who represents himself has a fool for a client. When it comes to attorney discipline matters, there are certainly times when this is true. However, there are …Continue reading »


Client-Centric CIRSO Method

How Smart Lawyers Solve Problems

By | Apr.26.17 | No Comments

Attendees at CodeX FutureLaw 2017 were reminded of some obvious but often forgotten lessons of being a lawyer. One is that clients do not understand the law. This seems obvious, right? Well, not really. Lawyers often …Continue reading »


Ask the Experts at 2Civility.org

How to Respond to Negative Online Attorney Reviews

By | Apr.25.17 | 1 Comment

In this new feature, the Illinois Supreme Court Commission on Professionalism will be answering questions about ethical quandaries and issues in the business of practicing law. QUESTION: “I had a perfect ranking going on a popular attorney …Continue reading »


Exit Strategy

Leaving Your Law Firm: Who Can You Tell, and When?

By | Apr.18.17 | No Comments

So, you’ve decided to leave your firm. One of the first questions that likely comes to mind is whether — and when — you can tell clients, your firm, colleagues and staff. As it turns out, …Continue reading »


On Balance

Creative Goal Setting for Improving Your Solo Practice

By | Apr.10.17 | 1 Comment

It seems that every solo lawyer I meet has a list of things they would like to be doing better in their practice. Sometimes the motivating factor is business growth, sometimes it’s efficiency. At the heart …Continue reading »


Want to Avoid Ethics Complaints?

Follow These Three Service Tenets for Satisfied Clients

By | Apr.03.17 | No Comments

Unhappy clients often choose to file ethics complaints against their poor-performing lawyers. What leads to their unhappiness? It may come as a surprise, but most ethics complaints are not about incompetence. Instead, most complaints revolve …Continue reading »


On Balance

Spring Cleaning, Solo Style

By | Mar.07.17 | 1 Comment

Every new year, there’s always lots of talk about how to start the year off right. For solo and small firm lawyers, that can mean many things. One of my attorney-clients told me her mentor …Continue reading »



Your Exit Strategy

Departing Your Law Firm Partnership: First Steps

By | Jan.31.17 | No Comments

So the time has come for you to depart your law firm. Maybe your book of business has outgrown the firm. Maybe the firm has charted a course that doesn’t include you. Maybe you just need a …Continue reading »