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People Skills

Frightful Habits That Can Harm Your Reputation

A few common mistakes can hurt your reputation and diminish your ability to influence others. Here are simple steps to correct course.

Stacey Hanke - October 31, 2018
stressed out client

Seven Ways Lawyers Can Reduce Clients’ Stress

We can't alleviate all the stressors felt by our clients in the course of their legal matters, but when lawyers, law firms and clients work together, the stress can be reduced and effectively managed.

Jamie Spannhake - September 21, 2018

Making Firm Meetings and Retreats Personally Productive

I participate in a lot of law firm retreats and meetings, but one will always stand out. I was talking with representatives of the firm before the retreat kicked off when one of the partners pulled me aside, pointed out another firm partner and ...

Sally J. Schmidt - June 21, 2018
reading fiction fictional characters and flowers

Can Reading Fiction Help Lawyers Develop More Empathy?

A growing body of research suggests that reading fiction increases your capacity for empathy. The basic idea is that imagining the emotional world of fictional characters is good practice for empathizing with actual humans. For example, have you ...

Chris Graham - May 7, 2018
Ask for Feedback

How to Ask for Feedback

If you’ve ever had someone say to you, “Come in here and shut the door," because you "need some feedback" on that project you just finished, you may have an instant aversion to the word “feedback.” For many of us, it’s a synonym for “criticism” ...

Mary Lokensgard - December 18, 2014
taking control time management

Overworked? The First Step to Delegating

“I found myself in a rut of doing work … then more work … and feeling stuck in the day-to-day of never seeing past tomorrow,” says Josh Brown, a solo attorney who deals primarily in franchise law. Like ...

Micky Deming - September 24, 2014

Shy? How to Make It in a Networking World

Question: I'm an inexperienced lawyer, and naturally timid. How can I be expected to thrive in a networking environment? What's the best way to follow up after meeting someone? When should I ask for their business? In this ...

The Editors - September 8, 2014

At a Loss for Words? A Handy Phrase Book

Some people always know exactly what to say. When words fail the rest of us, these people deliver the smooth segue, the clever comeback, the perfect parting shot. How do they do it so effortlessly? Maybe they've taken a page from Patrick Alain. ...

Joan Feldman - May 10, 2013

Big Ideas for Small Talk

Some people are born schmoozers and like nothing more than to meet and mingle at professional events. But for others, this is about as painful as watching a "Kardashians" marathon at gunpoint. If you fall into the latter category — and most of ...

Mary Ellen Sullivan - April 26, 2011