Strategy


Innovation Lessons from Amazon

The ‘Day 1’ Law Firm: Adopt This Jeff Bezos Mantra to Grow Your Practice

By | Aug.15.17 | No Comments

Jeff Bezos has many powerful mantras for his business, but this is one of my favorites: It’s always “Day 1” at Amazon. What he means is that Amazon will never stop being a startup. It’s a …Continue reading »


Client Relations

Aligning Your Tactics With Your Client’s Objectives

By | Jul.31.17 | No Comments

Perhaps a bit unconventionally, I would like to start by defining some terms: Objective: An intended result that is specific and measurable. Goal: A broad statement identifying a mission. Tactic: Any mode of procedure for gaining advantage or success. Strategy: A plan, method or series of …Continue reading »


play to win

Understanding the Client’s Decision

By | Jul.19.17 | No Comments

I’ve always liked the saying “If the only tool you have is a hammer, you tend to see every problem as a nail.” I think lawyers often make this mistake when approaching business development opportunities. …Continue reading »


The Friday Five

Under Pressure: Five Insights on the Evolving In-House Counsel Role

By | Jun.16.17 | 1 Comment

It’s difficult to attend any legal conference these days without hearing about technology and change, but it’s refreshing to discuss these topics with people who actually do the work. Recently, I moderated a panel for …Continue reading »


Strategy

10 Things That Should Be on Your Law Firm’s Radar in 2017

By | Jan.03.17 | 2 Comments

The legal profession, marketing technology, and clients’ buying habits are changing dramatically. Lawyers need to think differently about marketing, lead generation, big data, project delivery and leadership. Here are 10 things that should be on …Continue reading »


Be It Resolved 2017

Make the New Year YOUR Year!

By | Dec.30.16 | No Comments

Tomorrow night, perhaps around 11:55 p.m., your mind may stray to New Year’s resolutions. (“Should I have made some already?”) How will you make 2017 the best year yet? All week, Attorney at Work advisors …Continue reading »


Nothing But the Ruth!

What’s Your Word for 2017?

By | Dec.14.16 | 3 Comments

A few weeks ago, a member of my business mastermind group posed a simple but profound question: What word encapsulates your hopes, goals and feelings for 2017? It’s a challenging question. As an entrepreneur, December is …Continue reading »


The Friday Five

Five Ways to Retreat This Fall — Even Solos!

By | Sep.09.16 | No Comments

From my office window, I can see my neighbor, Mickey Wilson, an international “slackline” champion, practicing spectacular flips and turns from his stance on a two-inch wide strip of webbing loosely suspended across six feet of air — …Continue reading »


EASY AS 1-2-3

Staying Alive: 4 Ways to Survive the New Normal

By | Jul.20.15 | No Comments

It gets to be a bit much, all the chatter about the legal profession changing at the speed of light. Even if it is transforming into something quite great — I know, maybe it is and maybe …Continue reading »


Decision-Making Skills, Part 2

Choosing to Choose Well

By | Apr.14.15 | No Comments

Have you ever left a phone charger behind in a hotel room even though you carefully looked before checking out? Returned from grocery shopping only to remember you forgot the milk? Operated on someone, sewed …Continue reading »