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Law Firm Culture

Grief - "Loss" statue by Jane Mortimer, Belfast

Grief Is Essential

Shawn Healy | The truth is that grief does not have to be scary. It is an essential part of our lives and it is part of the healing process.

Shawn Healy - June 10, 2020

Law Firms: Ditch the Hierarchy and Embrace Culture for All

Eric Farber, attorney and author of the bestseller "Culture For All," says law firms must get rid of the caste system that makes staff feel replaceable.

Eric Farber - June 3, 2020
How I'm Using Client-Centered Design in My Law Firm

How I’m Using Client-Centered Design in My Law Firm

Robert Theofanis shares an example of putting clients' needs first. It's the little details that can set your firm apart from the pack.

Robert Theofanis - May 28, 2020
lawyer doing digital marketing

Don’t Waste Your Marketing Dollars With a Bad Sales (Intake) Process

Mark Homer says that without a good sales process, you're probably wasting money on marketing. Here are five of the most meaningful changes your firm can make to improve intake and sign on more clients.

Mark Homer - April 28, 2020
brand

Brand Your Law Firm by Design, Not Default

Your brand platform is a "gut check" for your marketing. Mark Homer shares exercises that will help you define your firm's characteristics, unique value proposition (USP) and ideal client persona so you can begin building a valuable and ...

Mark Homer - March 31, 2020

Three Ways Technology Is Changing the Business of Law

Technology presents opportunities for honing processes and rethinking traditional models. Remote-work tools and technology-assisted review are among the ways it's moving the legal field forward today.

Raoul Mills - January 21, 2020
What Is a Next-Gen Law Firm

What Is a Next-Gen Law Firm?

If it feels like the business of practicing law is getting harder every year, you may be right. Kristin Tyler has a road map for a new law firm business model for 2020 and beyond.

Kristin Tyler - September 19, 2019

Five Ways the Legal Profession Is Changing, But Slowly

How much has the legal profession changed in the past decade? A dive into the numbers in a newly released ABA report.

Laura Ernde - August 30, 2019
feedback

Giving Good Feedback

Feedback is the fastest, least expensive way to change behavior quickly in the workplace. Here's how to do it.

Dina Eisenberg - July 12, 2019
motivating millennials

What Motivates Millennials? Ways Law Firms Are Retaining Young Lawyers

To check turnover and retain more lawyers, firms look to what inspires and fulfills millennials.

Jamie Spannhake - June 10, 2019