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Managing and Leading

Seven Principles for Smart Decisions

On the legal gossip sites, we can watch careers—and entire firms—rise and fall and wonder, "What in the world were they thinking?" In his new book, Tough Calls from the Corner Office, Harlan Steinbaum asks just this question to ...

Harlan Steinbaum - June 22, 2011

10 Ways to Avoid a Malpractice Claim

In most areas of law practice, problems with lawyer-client communications are the number one cause of malpractice claims, followed closely by basic deadline and time management issues. From a claims prevention point of view, you get more for ...

Dan Pinnington - June 20, 2011

How Not to Hire a Vendor

Deciding to switch service providers or find a new one can turn into a big headache, especially if the service or product you’re are shopping for is “mission critical” to your practice. (Think banking, insurance or even ...

Jobst Elster - June 8, 2011

Not Your Father’s Exit Plan

How should you start to map the route to your exit? The answer begins with how you are grooming your practice's assets now, so that you can recoup value later. And the sooner you are conscious of the role your current management practices will ...

Glenn G. Gutek - May 26, 2011

Planning for Flat-Fee Billing

Thoughtful planning will be the key to making flat-fee billing, or any other billing method, viable and successful. And no matter how you change your billing practices, timekeeping will play a critical role. Yes, clients can perceive the value ...

Frederick J. Esposito Jr. - May 24, 2011

Get What They Owe You

Financial success is not measured by the billable hours you work, but by the amount of cash you actually realize from them. Uncollected receivables are tantamount to an interest-free loan to the client that can eat up your cash flow and ...

Edward Poll - May 17, 2011

It’s Not Just the Economy, Stupid!

What a strange time to be a lawyer, and worse yet, to be in law school. I suspect that many law students are beginning to feel they are earning a degree in sheepherding, or buggy whip manufacturing. It’s not just the economy. That would be ...

Bruce W. Marcus - May 12, 2011
T-Rex with open mouth Otto Sorts

Get Out of the Way!

Most law firms have a senior partner who won’t stop doing things the “old way,” who won’t step aside so someone else can do it more efficiently or better. (Fill in your favorite saying about "pots" here.) Here’s the thing: For our clients, we ...

Otto Sorts - April 23, 2011
getting clients title showing three people

Conference Call Etiquette

We all have our own inane conference call stories. It seems a medium designed for the ridiculous and irritating and fraught with, well, stupidity. While the technology continues to improve, our conference call behavior seems impervious to basic ...

Merrilyn Astin Tarlton - April 19, 2011
T-Rex with open mouth Otto Sorts

Decisions, Decisions

Fred sat at the end of the table, sweating and looking at the six of us as we waited expectantly for his decision. He hemmed, he hawed. And he asked to go over the options yet one more time. “It’s easy, Fred. Settle or sue. We’ve been here over ...

Otto Sorts - March 23, 2011