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Growth and Strategy

Evolutionary Road

Speed Your Law Practice Down the Evolutionary Road

It feels good to put your law firm's business strategy into action, doesn't it? No more time spent dithering over whether to spend the odd $50 on a banquet ticket. No more games of "my prospect is more important than yours!" You say you don't ...

The Editors - June 27, 2013

Finding a Cure for the Client Experience

Many clients behave like their lawyers are doctors. They only visit us when they face serious problems that require an expensive and time-consuming fix. They are unhappy when they walk in, mad that they are there in the first place, mad that ...

Antigone Peyton - February 28, 2013

Working On Your Practice … Or In It?

The Allied Command in World War II spent more than two years preparing for D-Day. When asked about the plan—which resulted in the successful Allied invasion of occupied France—General Dwight D. Eisenhower commented, “The plans were useless, but ...

Michael Baker - July 23, 2012

Are You a Copycat or a Competitor?

It’s a word that trips off the tongue without stopping to visit the brain on the way out. We use it all the time—and then ignore it as we go about the business of marketing our practices. That word, that concept, is "competition." When somebody ...

Bruce W. Marcus - April 11, 2012

Online Marketing Strategies for Small Budgets

There's no reason a smaller firm's online marketing program can't be just as successful as a megafirm's—even with a much smaller budget. But it does require focus. No more knee-jerk decisions, no more keeping up with the Jones’s—and certainly no ...

Kim Proxmire - March 6, 2012

How to Sell More Services

If you were selling fruit and customers wanted to buy apples, wouldn’t you make sure you had apples? And wouldn't you let them know you had apples? Of course you would. But this simple scenario gets so much more complicated when you're selling ...

Kristin Zhivago - February 16, 2012

Creating a Strategic Marketing Plan

Operating without a strategic marketing plan is like constructing a building without a blueprint. You can do it, but chances are you won't like the outcome. With a blueprint, the builder knows whether it will be a shed or a cathedral. Likewise, ...

Kim Proxmire - February 2, 2012

Wise Up Before Value Billing

So many say “just do it” when discussing "new normal" pricing strategies in the legal market. The thinking is that you should just pick a number that meets a client’s value proposition and go with it. While the simplicity of this is compelling, ...

Toby Brown - January 5, 2012

2011 What’s Hot and What’s Not

For 23 years, Bob Denney has shared savvy observations of the most important business trends in the practice of law via his "What's Hot and What's Not in the Legal Profession" report. This year, we are honored to be first to share the 2011 ...

Bob Denney - November 29, 2011

What I Learned In “College”

Each year, some of the greatest minds in the world of law practice management convene at the Annual Meeting of the College of Law Practice Management. Fellows of the College are accomplished professionals from all walks of “legal” life: small ...

Steve Nelson - November 4, 2011