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It’s Not Just the Economy, Stupid!

What a strange time to be a lawyer, and worse yet, to be in law school. I suspect that many law students are beginning to feel they are earning a degree in sheepherding, or buggy whip manufacturing. It’s not just the economy. That would be ...

Bruce W. Marcus - May 12, 2011

Make Your Hard Drive Picture Perfect

The best backup plans in the world often fail to recognize the time commitment involved in a ground-up hard drive recovery, including re-installing the operating system, software, drivers and files, plus customization and configuration. To speed ...

Catherine Sanders Reach - May 4, 2011

Cloud Computing: Client Portals

Cloud computing isn’t new. Lawyers have used cloud computing applications such as Lexis and Westlaw, and stored documents in the cloud to support automated litigation support, for many years. What is new about cloud computing is how it has now ...

Richard S. Granat - April 28, 2011
T-Rex with open mouth Otto Sorts

Get Out of the Way!

Most law firms have a senior partner who won’t stop doing things the “old way,” who won’t step aside so someone else can do it more efficiently or better. (Fill in your favorite saying about "pots" here.) Here’s the thing: For our clients, we ...

Otto Sorts - April 23, 2011
getting clients title showing three people

Conference Call Etiquette

We all have our own inane conference call stories. It seems a medium designed for the ridiculous and irritating and fraught with, well, stupidity. While the technology continues to improve, our conference call behavior seems impervious to basic ...

Merrilyn Astin Tarlton - April 19, 2011

Fresh Marketing Ideas

Last week, more than 1,000 people gathered in Orlando for the 2011 Legal Marketing Association Annual Conference. Just in case you weren’t one of them—or if you were but couldn’t attend all the sessions—we asked a few of Attorney at Work’s ...

The Editors - April 13, 2011

You Are Backing Up Your Gmail, Right?

Google’s Gmail has made news in the past couple of years by “losing” users e-mail—often years worth. While these outages have primarily affected the free Gmail, even access to the paid Google Apps has occasionally been lost. More egregiously, in ...

Catherine Sanders Reach - April 12, 2011

When a Partner Leaves: Advice for the Client

The “no surprises” rule is always a good one to follow when it comes to relationships with outside counsel. But what’s a general counsel to think when her lawyer reveals that trouble’s afoot—and he’s departing for ...

Rees Morrison - April 6, 2011

Getting the Fee You Deserve

It happens to every lawyer—although hopefully not too often. You propose or quote a fee to a client or prospective client and are greeted with a response such as “I can’t afford it” or “How can you have the nerve to charge that?” When that ...

Bob Denney - March 29, 2011
T-Rex with open mouth Otto Sorts

Decisions, Decisions

Fred sat at the end of the table, sweating and looking at the six of us as we waited expectantly for his decision. He hemmed, he hawed. And he asked to go over the options yet one more time. “It’s easy, Fred. Settle or sue. We’ve been here over ...

Otto Sorts - March 23, 2011