It's one of the fundamentals they drummed into you in law school: It is your job to know the answers. That's why clients seek your help, right? How you prove you are smart, and why they pay your bills? Well, yes and no. In many cases, it's less ...

A practical list of how-tos for creating a more caring emotional culture for your firm.

David and Karen Skinner | When you get work out of your head and into a visual system where everyone can see it, your practice will flourish.

Mark C. Palmer | Q: "Now that I’ve opened the floodgates by giving my cell number to clients, what ethics pitfalls might come from texting clients?"

It takes more than a warm hug or a bag of fun-size treats to get past the monster fears we encounter every day.

Jay Harrington | There has never been a better time to stand out through thought leadership because there have never been more unanswered questions due to the rapid pace of change.

Do your presentations suffer from "hanging fragmentitis"? When you hear yourself starting sentences over, help yourself bring that sentence to an end by doing three things.

The first step in delegating is knowing what to delegate. Use this matrix to help determine what type of legal work you can (and should) assign to others, and what you can keep.

Teddy Snyder | Expertise and thought leadership are not the same thing. What is thought leadership? Let’s break it down.

To present a subject effectively, you need to optimize the speaker (you), the course materials, the visual (the PowerPoint) and the notes.