You'd be surprised how often lawyers who've been laid off or fired express complete incredulity. Usually, the signals have been clear. But since no one wants to believe it can happen to them, they find themselves completely unprepared. Don't let ...

Law firms are investing more in the design and development of their Web sites than ever. But are your visitors any happier? No matter the size of your firm or budget, visitors expect the same intuitive experience they have with CNN.com, WSJ.com ...

I had lunch recently with a partner of a Big Four accounting firm, a conversation that was illuminating less for what he said than for how he said it. Whenever he talked about his work and objectives, it was always based on the firm’s work and ...

This time of year, many of us resolve to buff up our physical appearance—but what about our personal and professional appearance online? Outside of the home page, lawyer biographies are the most-frequently visited pages on law firm websites. ...

You already know how to break the ice. You want to surpass the small talk, to get to know the other person. And if that person is a potential client, you hope a genuine and compelling conversation will cultivate a relationship and perhaps lead ...