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Teamwork

Law Firms: Ditch the Hierarchy and Embrace Culture for All

Eric Farber, attorney and author of the bestseller "Culture For All," says law firms must get rid of the caste system that makes staff feel replaceable.

Eric Farber - June 3, 2020
vintage spouse

How to Not Kill Your Spouse When You’re Both Working From Home

Bull Garlington | Working from home is frightening for those newly forced to it. And with everything closing down, it's going to get weirder. And maybe last for a long time. But you're in luck because I know all the tricks and … none of them ...

Bull Garlington - March 30, 2020
conflict

When Conflict Is Not Constructive: Using De-escalation Skills at Work

If you find yourself on the receiving end of unconstructive conflict and feel shamed, blamed or manipulated, here are ways to de-escalate the situation.

Renee Branson - September 5, 2019
Break up Bottlenecks Workflow

Break Up Bottlenecks Between Your Firm’s Front and Back Office

Law firm workflow is easily stymied by breakdowns in processes and communications. The first step to solving bottlenecks is to identify the problems.

Kevin Harris - July 22, 2019

Productivity Tips for the Modern Workplace

In Part One of his series on productivity in the modern global workplace, Paul Burton shares six strategies for leveraging distributed work environments.

Paul H. Burton - September 5, 2018

A Lawyer Leader’s Secret Weapon: Emotions

Don’t fall prey to the notion that people get paid to perform. The reality is that people get paid to show up and do work. How well they perform is largely related to how they feel. It’s true: Emotions play a huge role in performance. Productive ...

Paul H. Burton - August 5, 2016
Three clients Lawyer Client Relations

Five Ways to Drive Your People Crazy

Work can be stressful. Sure, sometimes you really enjoy your work, particularly when things are going your way. And, of course, you know the things you can do to reduce and manage your own stress levels. (Don't you?) But is it possible that you ...

Merrilyn Astin Tarlton - June 24, 2016
Three clients Lawyer Client Relations

How to Give Tough Feedback

I once worked with a midlevel manager who, when advised of someone's shoddy work or bad behavior, would inevitably respond with a simple, "Okay, I'll tell her." And that was exactly what he would do: Take the person aside, metaphorically hold ...

Merrilyn Astin Tarlton - September 4, 2015
Virtual Practice

Losing New Clients to Your Jaded Attitude?

After a certain amount of time on the front lines answering intake phone calls, you and your staff can become jaded and insensitive to callers looking for a lawyer. This is common and natural. It can also cost you tens of thousands of dollars in ...

Ryan Pitz - September 25, 2013

Take a Risk: Trust

Some of the best advice we've heard comes from "Resolutionary" Stewart Levine, who says we need to learn to trust ourselves, move on and stop worrying whether or not we've made a mistake. Even better, he says, learn to trust other people. The ...

Stewart Levine - February 16, 2011