Converting a Word document to PDF is an essential Word skill, especially if you’re dealing with courts that require e-filing. Make that frequent task a one-click operation by adding Publish as PDF to your Quick Access Toolbar.

Bull Garlington | Five apps to help you sleep by listening to the voices you already trust.

Reporting another lawyer’s misconduct can bring on a mix of emotions. If the other lawyer is your adversary and you’ve been battling in the gutter, a bar complaint may be exactly what you wish on this person. Lawyers know a lot of lawyers, though, and we get a lot of insight into each other’s lives through our professional and personal interactions. There are likely many lawyers you'd rather not report to the bar, knowing that a bar complaint is a ticket to havoc being wreaked on a lawyer’s life. So are you obligated to report another lawyer if you know about an instance of attorney misconduct? ... READ THE REST

Be a small-town Lawyer: Many rural areas have a shortage of lawyers. No one needs to remind law students and recent law school graduates about the dismal job market. Only 85 percent of the class of 2012 found a job of any kind post-graduation — and only 64 percent of those jobs required bar passage, […]

Here are seven tried-and-true tactics along with real-world applications that help lawyers differentiate themselves.

It’s almost a certainty that, at some point, every lawyer will have an unhappy client. In his seminal research on loyalty, business strategist Frederick Reichheld concluded that simply satisfying clients is not enough to retain them. Research showed that depending on the industry, between 65 and 85 percent of customers or clients who defected said they were satisfied or very satisfied with the company they abandoned. They left because they didn’t like the experience.