Mark C. Palmer | Q: "How can I show my firm that using generative AI shouldn’t be intimidating and can be done within ethical guidelines?"

Mark C. Palmer | Q: What precautions should I take when communicating with clients? Should everything be encrypted these days?

Paralegals and AI: This is the time to focus on things artificial intelligence tools cannot do; therein lies job security. Advice from Sensei Enterprises.

Advice from the authors of the book "RESPECT: An Insight to Attorney Compensation Plans."

The marketing objective is to get clients. The cybersecurity objective is to keep your data safe. Those two objectives are often at odds with one another.

Mark C. Palmer | Q: "I’ve been trying out ChatGPT, and it’s pretty impressive! Before I start using it for legal writing, research or other tasks, what ethical pitfalls might I watch out for when using such a tool?

Camille Stell | What to know about business planning, office location, tech and more.

Trust account problems are one of the top reasons lawyers are disciplined in the U.S. Certainly there are attorneys whose trust accounting activities are egregious—even criminal. But this doesn't account for all of the problems. Far too often, ...

Yellow legal pads, containing what at least to a casual observer might seem unintelligible scribbles, abound in most lawyers' offices. Of course, good legal business practice dictates that we take copious and clear notes to identify work we have ...

One-off referrals are nice. But here's how to build a lawyer referrals network that sends a steady stream of business to your law firm.