Communicating


Get to the Point!

Five Usage Errors — With Celebrities

By | Mar.06.18 | No Comments

Just because you see a word or phrase in public media doesn’t mean it is being used correctly. Here are five common incorrect usages. 1. Nicole Kidman’s Husband Is Real Because a person is famous does not …Continue reading »


Who's Next?

No Immunity: Sexual Harassment and the Legal Industry

By | Feb.22.18 | No Comments

As members of a conservative industry that — literally — wrote the rule book on sexual harassment, law firms need to be ready for a day of reckoning that seems inescapable. Right now, the focus is …Continue reading »


PRESENTATION SKILLS UPGRADE

Confidence Is Personal: Being a Better Public Speaker

By | Feb.12.18 | No Comments

“Why can’t I be more like [insert name of your favorite speaker]?” When lawyers ask this question, it usually means they’ve been on their feet in court or presenting to potential clients and it didn’t go …Continue reading »


Get to the Point

Do Your Gestures Belie Your Words?

By | Feb.07.18 | No Comments

My “Get to the Point!” columns talk about writing and speaking. But you communicate another way, too — through body language. Studies show that your gestures may speak more loudly than your words and can even …Continue reading »


Content Under Pressure

Content Strategy: What It Is and What It Isn’t

By | Feb.01.18 | No Comments

One fact that’s always acknowledged in this column is that good content requires effort. It requires yours (which equals time and money) or someone else’s (which equals less time but more money). When speaking, I’ve …Continue reading »


One of a Kind

Provide More Value to Build Your Personal Brand

By | Jan.22.18 | No Comments

Ever wonder why some writers get all the attention online? Their posts get shared, their personal brands grow, their email lists swell, and their fortunes rise as their content receives an outsized share of eyeballs. It’s …Continue reading »


Get to the Point!

Profanity in the Legal Workplace

By | Jan.10.18 | No Comments

Oh, balderdash! I just read that using profanity enhances team building in the workplace. Say what? Apparently, a vocabulary of four-letter words brands you as part of the “in” group in the information technology industry, and …Continue reading »


Being clear isn’t just about “dialing down”

Need to Communicate Complicated Stuff? Talk About People

By | Jan.09.18 | No Comments

If you speak English and only English, does it make sense for me to explain something to you in French — even if I speak slowly? Of course not. While you probably never make this specific …Continue reading »


Get to the Point!

You Lost Me Right From the Start: Avoiding Communication Turn-offs

By | Dec.12.17 | No Comments

You’re articulate, right? You appreciate and emulate good legal writing. So why do you turn off so many listeners and readers so soon? In the film “Jerry Maguire,” Renee Zellweger as Dorothy Boyd tells Tom Cruise’s …Continue reading »


Get to the Point!

The Death of Capitalization

By | Nov.07.17 | No Comments

It started with the iPod, the iPad and the iPhone. Capital letters appeared in places they never appeared before. Grammar rules call for capitalizing proper names, but now the correct reference to some brands calls …Continue reading »