Attorney Client Relations

client paying a lawyer's legal bill
6 Ways to Make Clients Happy to Pay Your Bills

No one likes to pay bills. Even when the service or product we are paying for, such as attorney fees, is way more valuable than the actual dollar amount on the invoice, we humans just hate to see the money out the door. For instance, ...

Merrilyn Astin Tarlton - September 27, 2024
Q4 non-billable meeting
Strengthening Client Relationships: The Power of Q4 Meetings

Jay Harrington | One great way to add value for business clients is having a Q4 “off the clock” meeting to discuss the coming year.

Jay Harrington - September 4, 2024
specificity funnel
The Specificity Funnel: From Ambition to Action

Jay Harrington | When it comes to building your practice, specificity is your roadmap, and action is your vehicle. The Specificity Funnel gives you both.

Jay Harrington - July 9, 2024
empowerment tips
20 Law Practice Empowerment Tips

Nuts-and-bolts reminders for running a successful law practice from Peggy Gruenke and Alan Klevan.

Peggy Gruenke - July 2, 2024
lawyer client conversations
Client Conversations: You’re Not Bugging Your Clients If You’re Providing Value

Jay Harrington | Initiating client conversations positions you as a trusted advisor who is the “first phone call” when new legal needs arise.

Jay Harrington - June 4, 2024
legal marketing strategy
Legal Marketing Strategy Made Simple: What, Who, Where, How and When

Jay Harrington | You need a simple strategy — a one-page marketing plan — that prioritizes rapid action you can build on.

Jay Harrington - May 6, 2024
Trust Equation
The Trust Equation: The Most Important Formula for Developing New Business

Jay Harrington | Clients are buying based on a promise you’ll deliver in a high-stakes matter, which is why trust is so vital.

Jay Harrington - April 1, 2024
quiet firing
Quiet Firing: Signs Your Client’s Job Is at Risk

Employment lawyer Faye Riva Cohen outlines signs your client may be a victim of quiet firing and bullying, along with ways to help.

Faye Riva Cohen - February 26, 2024
Walking in Your Client’s Shoes

Sally Schmidt | The service you provide is every bit as important as the services you provide.

Sally J. Schmidt - February 22, 2024
client relations broken heart show clients you don't really care
Here’s How to Show Clients You Don’t Really Care

Confronted with mountains of heart-shaped boxes and an avalanche of sweetheart sales, it's only natural for some to ponder, "Who loves ya, baby?"

Merrilyn Astin Tarlton - February 11, 2024
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