Author Archive


Lawyer Marketing Quick-Start Steps

By | Nov.07.14 | No Comments

Sometimes it seems the only business problem you really have is knowing how to get more clients. Sure, people talk about marketing plans, but exactly what plans should you be making? What’s working for others? …Continue reading »


2014 InnovAction Award Winners Announced

By | Oct.23.14 | No Comments

InnovAction Awards were presented to law firm Higgs & Sons and the Legal OnRamp Fellowship at last week’s 2014 Futures Conference in Boston. The College of Law Practice Management presents InnovAction Awards to recognize lawyers, …Continue reading »


The Friday Five

Five Questions to Ask a New Client

By | Oct.17.14 | 3 Comments

It’s one of the fundamentals they drummed into you in law school: It is your job to know the answers. That’s why clients seek your help, right? How you prove you are smart, and why …Continue reading »


The Friday Five

Five Things to Add to Your To-Do List

By | Oct.03.14 | No Comments

As if you need any help adding things to your to-do list, right? You are justifiably more interested in removing things — or at least checking them off. But hang on, and I hope you’ll see the …Continue reading »


The Friday Five

Five Ways to Make Speaking Engagements Pay Off

By | Sep.19.14 | No Comments

Let’s say you’ve been invited to speak at the annual meeting of a group of not-for-profits next month. Specifically, they want to know what, if anything, they should be worrying about relative to your specialty …Continue reading »


Back to Basics

How to Calm an Angry Client

By | Aug.27.14 | No Comments

As much as we like to believe that, if we do everything well, our client will always love us, it’s just not true. You know the scenario. It’s the end of the day. The phone …Continue reading »