Cosmolex
Ready Set Scale 770
share TWEET PIN IT share share 0
You at Work

Specific Steps to Take If You Receive a Threat

By Theda C. Snyder

Lawyers, their staff and even judges are vulnerable at courthouses, law offices and their homes. Here’s what to do if you receive a threat.

America is a violent country, and lawyers have not been spared. In 2023, a Florida lawyer who represented medical office workers was killed by the opposing party, a plastic surgeon. In 2022, a North Carolina lawyer was killed by his client at the conclusion of a mediation in the victim’s office. In 2021, a Georgia man killed his ex-wife’s divorce lawyer and set fire to the law office because the court had ordered the murderer to pay his ex-wife’s legal fees.

Your office should have a plan for physical security. At a minimum, that should include standards for controlling access to the building or office — though that won’t help if the perpetrator is already in the office. (Related: Read these recommended law office safety precautions from Stephen Kerson.)

Here’s What to Do If You Receive a Threat

Phone Threats

If not blocked, note the phone number of the caller. Be polite and stay calm. Listen without interruption. If possible, have someone call the police while the call is ongoing.

Ask who is calling if you do not recognize the caller. To the extent possible, write down the caller’s exact words. Record the call if you are able to do so unobtrusively.

Note if the person has an accent. Are they articulate? Do they display other speech mannerisms?

The caller’s emotional state can be obvious. Is the person angry, calm, incoherent, laughing, sanctimonious, drunk?

Can you detect any background noise? Is the person outside? Is audio playing in the background, e.g., a television program? Do you recognize it? Are there voices in the background? Adults or children?

Keep the caller talking to collect information to relay to the police.

Mail, Email and Text Threats

Police report that lawyers often shrug off threatening letters. Don’t.

Protect the letter and envelope from any more people handling them. Notify authorities immediately.

Likewise, report an email or text threat. Do not delete the message, and do not open any attachments.

Bomb Threats

If a caller claims to have planted a bomb, ask:

  • When is it scheduled to explode
  • Where is the bomb now
  • What kind of bomb is it
  • What does it look like
  • Why did you place the bomb

Ask for the caller’s name and location. Pin down if the caller is male or female and their likely age.

Do you notice any unique voice characteristics, such as if speech is loud or soft, fast or slow, nasal or clear, high or deep range, lisp or stutter?

Suspicious Objects

If there is a suspicious package or object anywhere in the office, do not handle it. Keep everyone away from the object. Do not use mobile phones or pagers near the object.

Notify authorities immediately. Be prepared to specify the object’s location and describe it. Record and relate everything anyone knows about how the object was received or found. If you are instructed to evacuate all personnel, do it promptly.

Do not talk about the situation with anyone outside the office other than the police.

Safety Is for Everyone

Always take threats seriously. Everyone in the office should be trained in how to handle threats.

You might also find these articles helpful:

share TWEET PIN IT share share
Teddy Snyder Theda C. Snyder

Theda “Teddy” Snyder mediates civil disputes, workers’ compensation and insurance coverage cases, including COVID-19 related coverage disputes, in person or by video. Teddy has practiced in a variety of settings and frequently speaks and writes about settlements and the business of law. She was a Fellow of the College of Law Practice Management and is the author of four ABA books, including “Women Rainmakers’ Best Marketing Tips, 4th Edition” as well as “Personal Injury Case Evaluation” available on Amazon.com. Based in Los Angeles, Teddy can be found at SnyderMediations.com and on Twitter @SnyderMediation.

More Posts By This Author
MUST READ Articles for Law Firms Click to expand
envelope

Welcome to Attorney at Work!

Sign up for our free newsletter.

x

All fields are required. By signing up, you are opting in to Attorney at Work's free practice tips newsletter and occasional emails with news and offers. By using this service, you indicate that you agree to our Terms and Conditions and have read and understand our Privacy Policy.