Samantha Smith is Executive Director of Grand View at Caron Treatment Centers. Her major responsibility is to tailor the program to ensure it meets the needs of the executive population, enhancing clinical programming to ensure the most efficacious treatment and care. She partners and builds relationships with key professionals who support Caron’s mission of Recovery for Life . She also oversees day-to-day clinical programming and staffing.

Conrad Saam is the founder of Mockingbird Marketing, an online marketing agency focused exclusively on the legal sector. A frequent presenter at bar association and legal marketing conferences from coast to coast, he is the author of the recently released “Own the Map: Marketing Your Law Firm’s Address Online,” and “The FindLaw Jailbreak Guide.” A Google Small Business Advisor, Conrad has held positions for multiple ABA marketing committees. Follow him @ConradSaam.

Michelle Garrett is a public relations consultant and award-winning writer with more than 20 years of agency, corporate, nonprofit and startup experience. She works with clients worldwide ranging from small businesses to enterprises, assisting them in crafting and carrying out a PR strategy. Learn more at michellegarrett.com and follow her @PRisUS

Bernie Toledano is the head of marketing at ZERØ (@ZeroMailApp), provider of the legal industry’s only mobile-first AI-powered productivity software. Bernie is responsible for overall marketing strategy, brand management, and lead generation initiatives. Prior to joining ZERØ, Bernie was the AVP of Marketing and Communications at a global real asset investment firm, where she led and operationalized the marketing strategy across several subsidiaries and built the company’s marketing technology infrastructure from the ground up. Follow Bernie at @bernietoledano.

J.W. Freiberg (Terry), social psychologist-turned-lawyer, has for 30 years served as general counsel to five of Boston’s largest private social service agencies. He became known as “the psych lawyer” by colleagues who, over the years, referred hundreds of cases to him involving clients with psychological “issues.” Terry is the author of the award-winning, “Four Seasons of Loneliness: A Lawyer’s Case Stories”  and the editor of “Growing Up Lonely.” His latest book is “Surrounded by Others and Yet So Alone: A Lawyer’s Case Stories of Love, Loneliness, and Litigation” (Summer 2020).

Expert contributor.

Paul H. Cannon is a trial attorney, shareholder in, and online marketing manager for Simmons and Fletcher, P.C. He has been practicing personal injury law since 1995 and was certified in personal injury trial law by the Texas Board of Legal Specialization in 2005. Follow him @SimmonsFletcher.

Mark Feldman is Publisher of Attorney at Work. Contact him at mark@attorneyatwork.com and follow him @MarkFeldman2 on Twitter.

Tom McMakin is the Chief Executive Officer of Profitable Ideas Exchange (PIE), an outsourced business development service focused on helping professional services firms build a bridge from their expertise to those they can most serve. He is the author of  “How Clients Buy: A Practical Guide to Business Development for Consulting and Professional Services” (Wiley 2018) and is currently writing a second book, “Never Say Sell: How the World’s Best Consulting and Professional Services Firms Grow by Expanding Client Relationships,” due out from Wiley in late 2020. Tom often speaks at partner meetings, describing the latest trends in professional services business development.

Abhijat (Ab) Saraswat is Chief Revenue Officer at Lupl, a cloud-based legal project management platform. He is the founder of Fringe Legal, hosts the popular Fringe Legal podcast, and he publishes the AI-generated Law Tech Daily newsletter and podcast. Previously Ab was a senior director at Litera. He was called to the Bar of England and Wales in 2015 and holds a bachelor’s degree in Forensic Science and Neuroscience from the University of Keele, U.K. As a legal technologist, Abhijat frequently speaks at conferences. Follow him on Twitter @WhoIsAbS. 

Ben M. Schorr is a Senior Technical Writer at Microsoft (@Microsoft). He is also the author of several books and articles on technology including “The Lawyer’s Guide to Microsoft Outlook,” “The Lawyer’s Guide to Microsoft Word” and “OneNote in One Hour.” He was a Microsoft MVP for 20 years and involved with management and technology for more than 25. In his free time, he’s an Ironman triathlete and a high school football coach. Follow him @bschorr.

Gwynne Monahan is a freelance writer and editor who follows the mantra: Write Well. Edit Better. Best known by her Twitter handle @econwriter5, Gwynne follows consumer trends in technology, and how they may impact the practice of law. She helps connect the dots so lawyers can more effectively, and efficiently run their practices. Quick with a book suggestion, witty comment or a laugh, Gwynne also enjoys baseball, jazz, foods she couldn’t get in Canada (you’ll have to ask her) and the sound of the “L.” She earned her M.Sc., with honors, in IT and Privacy Law from The John Marshall Law School.

Russell Knight is a family law attorney with firms in Chicago and Naples, Florida. He earned his J.D. from the University of Illinois. In his spare time, Russell enjoys learning new languages, running and cooking. Follow him at @RDKLegal.

Expert contributor.

Gary Kinder has taught over 1,000 writing programs to law firms, and is also the author of the critically acclaimed New York Times best-seller Ship of Gold in the Deep Blue Sea. For the ABA, he has created writing webinars and the online CLE series “Advanced Writing for Lawyers.” In 2012, Gary founded WordRake, the first editing software for lawyers. Email him at garyk@wordrake.com.