Katherine Hollar Barnard | Most of us assume the more experience we can show, the more impressive our bios become. But research shows that is the wrong approach.

Chris Graham | Have you noticed that the way you read websites, emails, text messages — even magazine and news articles — has changed over time?

Ask the Experts at 2Civility.org | After updating our website last year, we increased customer contacts almost threefold! Now, we’ve realized we need to better automate our “front door” interactions with potential clients. What ethical ...

From the initial call to pricing, factors to consider when you evaluate digital marketing agencies for your firm.

Product Spotlight | Consider a few simple tweaks and add live chat to encourage more website visitors to schedule a consultation.

Nancy Slome | I asked some of my favorite legal marketing experts and friends for their advice.

Jay Harrington | Five rules to building a personal brand that breaks through the noise.

Nancy Slome | If you’re planning to use stock photos, illustrations, even video clips in your marketing, you need to know the ropes.

Nancy Slome | Like a present that arrives days after your birthday, the client alert’s impact is greatly diminished if it’s too late or never opened.

Nancy Slome | Gone are the days of keyword stuffing and other tactics for manipulating search algorithms. Shortcuts don’t exist anymore.