Product Spotlight | NetDocuments. A document management system isn’t just where firms store and organize documents — it’s where work happens.

Product Spotlight | MyCase's guide highlights Client Intake, Internal Communications, Obtaining Client Signatures + Countersignatures, and 2-Way Text Messaging tools designed specifically for law firms. 

To reach zero AR, firms must use batch billing processes and automatic withdrawals for payment.

Michael Rynowecer | Demand is broad and deep for outside counsel. Revelations from BTI's 19th Annual Survey of Top Legal Officers.

Roy Ginsburg | This is no time to be shy. Clients are never as price-sensitive as you think.

Amy Adams | Where does your firm stand with its business intelligence and analytics plan? Use these steps to benchmark performance and opportunity for growth.

Scott Wallingford has five steps you can use to quickly identify where time and billing workflow problems exist in your firm, and how to fix them.

Product Spotlight | When disaster (or just the unpleasantly surprising) pose a threat to your firm, be ready with a disaster and business continuity plan.

Here’s Roy Ginsburg's pushback on the common excuses lawyers use to justify the insidious habit of underbilling.

Which topics captured readers' attention in 2019? To kick off the new year, a look back at the most popular practice tips.