No one likes to pay bills. Even when the service or product we are paying for, such as attorney fees, is way more valuable than the actual dollar amount on the invoice, we humans just hate to see the money out the door. For instance, ...
Merrilyn Astin Tarlton - September 27, 2024By clearly communicating expectations, you reduce ambiguity, enhance accountability, promote engagement and improve collaboration
Deana Kardel and Traci Stuart - July 24, 2024Sally Schmidt | Extra time on your hands? Spend it on marketing and business development activities that will position you for future success.
Sally J. Schmidt - March 26, 2024Three tips to improve your law firm call-answer process, because the phone remains the tool of choice for people searching for a lawyer.
David Skinner and Karen Skinner - March 5, 2024Employment lawyer Faye Riva Cohen outlines signs your client may be a victim of quiet firing and bullying, along with ways to help.
Faye Riva Cohen - February 26, 2024Sally Schmidt | The service you provide is every bit as important as the services you provide.
Sally J. Schmidt - February 22, 2024Three tips to improve your law firm call-answer process, because the phone remains the tool of choice for people searching for a lawyer.
David Skinner and Karen Skinner - February 9, 2024Your clients may not be as enthusiastic about your tech as you are. Here's how to stay in sync
Rachel Bailey - January 10, 2024What are we talking about when we say "client service excellence"? I call them the three Cs: curiosity, communication and conscientiousness.
Zana Tomich - November 2, 2023Tips for creating a successful family law practice — and handling a work life chock-full of domestic drama without burning out.
Margaret Klaw - May 24, 2023Sign up for our free newsletter.