Communications Skills

There's a credibility crisis. Here's what attorneys can learn from journalists about rebuilding trust.

Bull Garlington | I’m going to give you two methods for mastering small talk. One for when you start, one for when they start. Ready? Let’s do this.

Teddy Snyder | You're not writing in the 14th century, so stop trying to sound like a scrivener from 700 years ago.

How do you say thank you after a job interview or follow up after a promising client meeting? How do you express appreciation for a mentor’s advice, or thank someone for a solid referral? Gratitude is the coin of the realm when it comes to ...

Jay Harrington | Let's face it, many legal blog posts are easy to ignore. Here's a structure for writing posts that are simple, skimmable — and readable.

Teddy Snyder | Eloquent speakers understand that in every setting, every minute should be informing, perhaps delighting, your audience.

Teddy Snyder | This could be another example of people using words they don't understand.

Teddy Snyder | You have a lot of ways to tell the story of your case, but are you doing it in the most effective way?

You’re busy and you need to know how to properly address an envelope, so let’s get right into it. Addressing an envelope correctly is crucial, whether you are sending letters, invitations, or cards. Including the recipient’s name, ...

Teddy Snyder | You have a lot of ways to tell the story of your case, but are you doing it in the most effective way?