Leslie A. Firtell is founder and CEO of Tower Legal Solutions, a full-service alternative legal services provider that focuses on project staffing, temporary attorney engagements and managed services. A 22-year veteran and pioneer of the legal staffing industry and an attorney herself, Leslie introduced the benefits of legal staffing to law firms and corporations in 2007, before it was a common practice. Follow her on Twitter @TowerLS.

Laura Ernde is a San Francisco-based communications consultant. Informed by her background as a legal journalist and State Bar communications director, she helps lawyers and law firms create compelling content to engage with clients and potential clients. She serves on the programming committee of the Legal Marketing Association’s Bay Area Chapter. Connect with her on LinkedIn.

Barbara S. Kaplan, the founder of BSK Strategies, helps clients generate new revenue, earn client retention and loyalty, and distinguish their businesses.  She brings to her consulting and coaching work more than 20 years of experience as a professional services marketer guiding individual lawyers and law firms to define, pursue and win the business they want. Connect with Barbara via email at barbara@bskstrategies.com and follow her on LinkedIn.

Expert contributor.

Dave Galbenski is the founder and Executive VP, Strategic Initiatives, of Lumen Legal, a national alternative legal service provider (ALSP) specializing in commercial contracts outsourcing, secondments, document review, contract staffing and legal spend analytics. Lumen’s clients include top corporate legal departments, law firms and government agencies. Dave is the author of the books “Legal Visionaries” and “Unbound: How Entrepreneurship Is Dramatically Transforming Legal Services Today.” Follow him @LumenLegal and @davegalbenski.

Emily Fenton is a writer in all things tech, legal and lifestyle. Emily graduated with a degree in English literature at the University of British Columbia, followed by a master’s in Management from UBC Sauder School of Business. She is the Content Marketing Manager for Visualping, where she combines her passion for the written word with researching and communicating how funky tech gadgets can improve people’s lives, and make the everyday mundane more fun and enjoyable. Follow her on LinkedIn.

Mark Khazanovich is Director of Operations for KORE Accounting Solutions, a future-focused management accounting firm specializing in providing legal professionals and business owners with the data and insights they need to stay compliant and run profitable firms. As Clio Certified Consultants and QuickBooks Elite ProAdvisors, the KORE team are experts in helping lawyers meet client trust accounting obligations while providing the guidance they need to run their firms successfully.

David Bensinger is the Founder and CEO of Bensinger Technology, with over 25 years of experience assisting companies through the effective deployment and integration of technology. He founded Bensinger Technology in 2009 with the goal of setting a new standard of service in cybersecurity and IT management. Previously he worked at Deloitte Consulting advising on IT infrastructure and management, where his clients included some of the world\’s largest corporations. David earned a Ph.D. in brain and cognitive sciences from the University of Rochester’s Center for Visual Science, specializing in how the brain processes information. He applies that study to the field of technology, helping businesses manage and interact with technology.

Kenneth Fett is an Intake Specialist and Co-Manager of Business Operations at Fett & Fields, P.C., an employment law firm in Ann Arbor, Michigan. He recently graduated from Michigan State University College of Law and is awaiting bar admission.

Expert contributor.

Shira Aharoni is the Chief People Officer at Aderant, a global industry leader in providing comprehensive business management software for law firms. Having recently joined the Aderant team, Shira brings over 15 years of experience in the human resources field including a leadership role at Finastra, a global financial technology company.

Expert contributor.

Keith Rollag is a leadership professor, management consultant, and formerly Dean of the F.W. Olin Graduate School of Business at Babson College. His teaching focuses on organizational behavior, teamwork and leadership, and his research focuses primarily on newcomer socialization and training, organizational culture, social networks and leadership development. He is the author of  “What to Do When You’re New: How to Be Comfortable, Confident, and Successful in New Situations, ” named one of the “10 Best Books of 2015.” Follow him @KeithRollag and on LinkedIn.

Mario Cattabiani is the Director of Communications at Ross Feller Casey, LLP, a personal injury law firm based in Philadelphia (@RossFellerCasey).

Todd Carney is a lawyer and writer in Washington, D.C. His writing has appeared in Biglaw Investor, Opinio Juris, Lawfare, and National Jurist, among other places. Before becoming a lawyer, Todd worked in digital advertising for several years. Todd earned a juris doctorate from Harvard Law School and a bachelor’s degree from American University. The views in this piece are his alone and do not reflect the views of his employer.