When you’re pitching new clients, every little bit helps. Emily Brooks points to ways you can leverage Twitter (and other social media platforms) to gain an extra edge.

To mitigate the impact of write-offs — or even having to accept a total loss — aim to employ these best practices (and the technology to support them).

How did Keesal, Young & Logan manage to become indispensable to NetApp for services such as automating legal and business processes?

Checklist | Are your "business as usual" habits affecting your law firm's ROI?

More legal marketers, firm leaders and legal departments are using data analytics to be smarter in how they connect with audiences and manage work. Mark Beese shares examples from the Tech West conference.

"What’s your best tip for getting more out of the programs or other tools lawyers use every day?" Here's smart advice from practice management tech experts Sheila Blackford, Brett Burney, Jim Calloway, Andrea Cannavina, Natalie Kelly, Sharon Nelson and John Simek, and Lee Rosen.

Here's a plan for how to deal with the day after Halloween so you aren't feeling like the Day of the Dead at the office.

Megan Zavieh says there's a misperception that ethics rules are what hold lawyers back from innovation. Don't dismiss your idea without giving it the analysis it deserves.

If you want people to help you, they need to know exactly what you want. Follow Sally Schmidt's advice on being more specific to help your contacts help you.

Mike O'Horo explains the process whereby you help those who’ve found you make a well-informed and reliable decision — painlessly for them and for you.