Attorney Noble McIntyre shares best practices for rolling out the welcome mat for new clients. First, tips for law firm telephone etiquette. Once someone contacts your law firm, everything — from the receptionist’s demeanor to the conference room decor — can affect whether that person will sign on as a client. So does your practice project […]

With these personal productivity apps, you can streamline your workflow, improve client service, and tame the daily chaos in your practice.

In this tips series, the legal technology training experts at Affinity Consulting Group offer straightforward answers to common questions about popular software programs used in law offices. This time: Handling Bates numbering in Power PDF, adapted from “Kofax (Nuance) Power PDF for Legal Professionals.“ The Bates numbering system has been around since the late 19th […]

A smart law firm growth strategy will help you move from survival mode to building mode. Key Takeaways As a solo law firm, you are small but mighty — able to run a lean business operation, offer customized and competitive pricing, and outperform your BigLaw competitors through personalized legal services delivery. Yet year after year, […]

The right tune can propel you into that game-face headspace you need to swagger into the courtroom or a pitch meeting with a winner's mindset.

You can put your firm’s name and logo on an impressive number of things — pens, mugs, magnets and toys are just the tip of the swag iceberg. I was a bit overwhelmed by all the options.

What do those recurring dreams of failure say about us? Tea Hoffman says reframing the fears our dreams reveal may be the key to personal growth and success.

Law firms face increasing pressure to justify their fees as more price-sensitive clients turn to ALSPs or expand their in-house legal teams. Instead of engaging in a price war, the author of “LinkedIn for the Savvy Executive: Promote Your Brand with Authenticity, Tact, and Power,” says investing in law firm branding is a wiser strategy. Why […]

Product Spotlight | Whether you work for a large firm or you run your own private practice, getting your legal billing right is crucial. Keep this list from LawPay handy to ensure your bills are as client-friendly as possible.

How many times have you tried to program a new piece of technology — for instance, a new smart TV —  without the manual? How’d that go? How many times has a team member forgotten a task or step in a matter? How often have you done the same? In “Why Lawyers Really Struggle with Work-Life Balance,” I gave six steps to building a practice that runs smoothly and allows you to have a life. In this post, we’ll discuss the third step: building better systems and procedures.