Ask the Experts

time management methods for lawyers
Time Management Methods for Lawyers and the Duty of Diligence: Prioritizing with Purpose

Ask the Experts at 2Civility.org: How should I balance priorities when everything for everyone seems to be a “top priority”?

Mark C. Palmer - April 22, 2025
Generative AI for Lawyers
Generative AI for Lawyers: From Fear to Functionality, How Lawyers Can Ethically Integrate AI into Their Practice

2Civility.org's Mark C. Palmer challenges lawyers to embrace GenAI policy development and explore and integrate AI into daily practice.

Mark C. Palmer - January 29, 2025
AI and legal billing practices
Be Reasonable, People! AI’s Impact on Legal Fees

Ask the Experts at 2Civility.org: Mark C. Palmer tackles ethis questions about AI and legal billing practices.

Mark C. Palmer - January 24, 2025
voice cloning and deepfakes
How Lawyers Can Use Code Words to Combat Client Voice Cloning and Deepfakes

In an era of deepfakes and digital deception, a simple shared code word may be your strongest shield.

Mark C. Palmer - May 21, 2024
ethically responding to negative online attorney reviews
Ethical Options for Responding to Negative Online Attorney Reviews

If a reviewer is not a current or former client and has never consulted with me, may I respond to a bad review by stating that I have never represented the individual?

Mark C. Palmer - January 14, 2024
law office space
Law Office Space: How Much Is Enough?

Question: Do law firms really need 100,000-plus square feet of office space anymore? Will coffee shops, home offices and airports be the law offices of the future, especially as the workforce gets younger? We asked the ...

The Editors - September 28, 2022
law firm performance reviews
What Good Are Law Firm Performance Reviews?

Our law firm has tried many different formats for performance reviews, but often we find we are doing reviews just to do reviews. In most cases, it's merely a repeat of the year before. Do you feel annual reviews are worthwhile? What is the best ...

The Editors - May 30, 2022
talent retention strategy
How Can You Keep the Best People?

Turnover of lawyers and staff is a frustrating and costly problem for firms of all sizes. What can you do to keep people from leaving? Are there any best practices for retaining your best and brightest employees? In this edition of "Ask the ...

The Editors - April 26, 2022
legal directories
Legal Directories: Who Cares About Martindale-Hubbell?

There was a time when a sizable listing and an AV Peer Review rating in the Martindale-Hubbell directory was a lawyer's key to an endless flow of high-class clients. And today plenty of cash is still spent on premium listings in legal ...

The Editors - April 24, 2022
Ask the Experts business development
How Are Law Firms Shifting Business Development Goals and Tactics?

Ask the Experts from the Legal Marketing Association | Too busy? Too slow? How does a lawyer press on with business development efforts during the slowdown? Advice from Lisa Olney and Amy Verhulst.

Legal Marketing Association - June 24, 2020
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